Frequently Asked Questions


Why are my drains clogged? This is normally caused by not being careful about what is put down the drain, especially food scraps, hair, or grease.

Solution-Try pouring boiling water and salt down the sink, or use a plunger. A plumbing snake can be used for tougher clogs.

Sidenote-A slow drain could indicate a more serious problem like root intrusion, which requires professional help.

Why is my toilet running? A running toilet is normally caused by a worn-out flapper or an improperly adjusted fill valve. This can cause high water bills.

Solution-you can perform a food coloring test to check for leaks by adding a few drops of food coloring to the tank and waiting 20-30 minutes. If color appears in the toilet bowl, you have a leak. Your toilet flush valve parts may need to be replaced or adjusted.

What if I hear water heater noises? Rumbling or loud noises are usually a sign of sediment buildup at the bottom of the tank.

Solution: The tank may need to be flushed or replaced. A licensed plumber can help with this. 

What can cause leaky faucets? Worn-out rubber washers are the most common cause of a leaky faucet.

Solution-You can replace the worn washers to stop the leak.

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